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Don't miss Doug's new book - Disney U !
"A leadership blueprint, applicable in any
organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.),
and author of It's Your Ship
"When I first
arrived at The Walt Disney Company, I was surprised to find I had
to go back to school--at Disney University! There, I learned the
fundamentals of guest service that consistently gave Disney a
tremendous advantage in the marketplace. Now, anyone can know
these secrets of success thanks to Doug Lipp's informative book.
No matter what your business, the lessons taught at Disney
University will prove invaluable." -- Michael Eisner, Former
CEO and Chairman, The Walt Disney Company
Available in print
and Kindle formats from Amazon.com: |
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